At Sri Balaji Caterers, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following information when you contact or book services with us:

• Name, contact number, and email address

• Event details (date, venue, guest count, menu preferences)

• Payment and billing information

• Any other information you voluntarily provide (via forms, chats, or calls)

2. How We Use Your Information

Your personal information is used solely for:

• Booking confirmation and event coordination

• Providing you with updates or changes regarding your order

• Generating invoices and payment records

• Responding to inquiries and service requests

• Improving our services and customer experience

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Storage and Security

All personal data is stored securely and accessed only by authorized personnel. We implement reasonable security measures to protect your information from loss, misuse, or unauthorized access.

4. Cookies and Website Tracking

Our website may use basic cookies to track browsing behavior and improve user experience. You can disable cookies through your browser settings at any time.

5. Third-Party Services

If we use third-party tools (such as payment gateways, email marketing platforms, etc.), they are required to maintain confidentiality and comply with privacy standards.

6. Your Consent

By using our website or booking our services, you consent to the collection and use of your personal information as outlined in this policy.

7. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated effective date.